Frequently Asked Questions
Everything you need to know about Spades gourmet deliveries.
How do you ensure the freshness of your food products?
We use temperature-controlled packaging and expedited shipping to ensure that all perishable items arrive at your doorstep in peak condition.
What is your policy on returns and refunds?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, Spades only ships within the continental United States to maintain our strict quality and freshness standards during transit.
How can I track my delivery?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.
Are your products suitable for specific dietary restrictions?
We provide detailed ingredient lists and allergen warnings on every product page. You can also use our site filters to shop for gluten-free, vegan, or nut-free options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.